Tuality Health Alliance
503-844-8104
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Contact Us

Telephone:  503-844-8104
Toll-Free number:  1-866-575-8104
TTY:  1-800-735-2900
Fax:  503-681-1981
Address:  PO Box 925, Hillsboro, OR 97123

For questions or comments on this website, or if you are
having a problem navigating, email our Website Administrator.

“Direct” Contacts

Tuality My Health and My Extended Network Plans
Medical Claims Administrator
Tuality Health Alliance
PO Box 925
Hillsboro, OR 97123
503-844-8104 or 866-575-8104
www.tualityhealthalliance.org

Medical Management Services (Precertification)
Innovative Care Management
PO Box 22386
Portland, OR 97269
503-654-9447 or 800-862-3338
www.innovativecare.com

Mental Health, Chemical Dependency, Chiropractic, and My Extended Plan Provider Network
First Choice Health Network
Refer to your health plan ID card for claim address information
877-287-2922
www.fchn.com

Prescription Drugs Administrator - Retail Pharmacy and Mail Order
CVS Caremark
Customer Care: 866-818-6911
Pharmacy Help Desk: 800-364-6331
www.caremark.com